Gk1111's Privacy Policy — Our commitment to protecting your data

1 What Information Is Collected

We collect various types of information while you use the gk1111 platform. This information is used to deliver the best possible service and to ensure platform security.

A list of the information we collect:

• Identity Information: Full name, date of birth, national ID number, and passport number (for KYC verification).
• Contact Information: Email address, mobile phone number, and current address.
• Financial Information: Bank account number, mobile banking number (bKash, Nagad, Rocket), and transaction history.
• Device & Technical Information: IP address, browser type, operating system, and device identifier.
• Usage Information: Games played, time spent on the platform, betting history, and session duration.
• Communication Information: Chat or email conversations with customer support.

2 Purpose of Data Collection

Gk1111 uses your personal information for the following purposes. We are fully transparent about each one:

If you no longer wish to receive marketing emails, you can opt out at any time by contacting our support team.

3 Data Storage & Security

Gk1111 follows the highest industry standards to protect your personal and financial information. Here is an overview of our security measures:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption. No third party can intercept or read your information.
• Server Security: Our servers are housed in internationally certified data centers with round-the-clock security monitoring.
• Access Control: Only authorized staff can access your personal data. Every access is logged and regularly audited.
• Two-Factor Authentication: Two-factor authentication (2FA) is used at login to prevent unauthorized account access.
• Regular Security Testing: Third-party cybersecurity experts review our systems on a quarterly basis.
• Data Backup: All data is regularly backed up and stored in encrypted offsite storage.

4 Sharing Information with Third Parties

Gk1111 does not sell or rent your personal information. However, limited data may be shared with trusted third parties in specific circumstances:

• Payment Processors: Necessary financial information is shared with bKash, Nagad, Rocket, or our banking partners to process transactions. Each of these partners maintains their own strict privacy policy.
• Game Providers: Game software providers may receive minimal session data necessary to run games properly.
• Legal Authorities: Information may be disclosed where required by a legal claim or court order from the Government of Bangladesh.
• Fraud Prevention Services: Limited device information may be shared with specialist cybersecurity firms to ensure platform security.

Outside of the above cases, your information will not be shared without your explicit consent.

5 Cookies & Tracking

Gk1111 uses cookies and similar technologies to enhance your experience on the website and app. Cookies are small data files stored on your device.

Cookies we use:

• Essential Cookies: Essential for maintaining login sessions, security verification, and core platform operations. These cannot be disabled.
• Performance Cookies: Used to understand which sections of the site are most visited and where issues are occurring.
• Functionality Cookies: Used to remember your preferred language, theme, and other settings.
• Marketing Cookies: Used to show you relevant offers based on your preferences. You can opt out at any time.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain platform features.

6 Your Rights

Every registered user at gk1111 has the following rights regarding their personal information:

7 Children's Privacy

Gk1111 is a strictly adults-only platform. We do not knowingly collect information from anyone under the age of 18. Age verification is mandatory at registration.

If a parent or guardian discovers that their minor child has created an account on gk1111, please contact our support team immediately. We will promptly close the account and delete all associated data.

8 Data Retention Period

We do not retain your information longer than necessary. Retention periods vary depending on the type of data:

• Account Information: Retained while the account is active and for up to 5 years after closure (as required by law).
• Financial Transaction Records: Retained for up to 7 years as required under banking and financial regulations.
• KYC Documents: Retained for up to 5 years after account closure.
• Customer Support Contact: Retained for up to 3 years.
• Marketing Consent: Deleted immediately upon withdrawal of consent.
• Cookie Data: Ranges from 1 day to 2 years depending on the cookie type.

Once the designated retention period ends, your data is securely and permanently deleted or anonymized.

9 Policy Updates

Gk1111 reserves the right to update or modify this Privacy Policy as needed. For any significant changes:

• A notification will be sent to your registered email at least 15 days in advance.
• A temporary banner or pop-up notice will be displayed on the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the new policy, you have the right to close your account.

10 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact our dedicated privacy team. We are always ready to help.

• Email: [email protected]
• Support Channels: Platform live chat support (available 24/7)
• Response Time: Typically within 24–48 hours